Description
The Elevate™ range of kitchen tools has been specifically designed to improve hygiene and minimise the mess made by placing utensils onto kitchen surfaces during use. Each tool has an innovative, weighted handle with an integrated tool rest, ensuring that when an Elevate™ utensil is placed down, its head is always raised from the work surface.
The Elevate™ range comprises a variety of essential kitchen tools – including spoons, turners, tongs and spatulas – in a host of materials, but all now with heatresistant silicone handles. Tools with nylon heads are perfect for use with non-stick cookware and are heat-resistant up to 200°C/392°F.
Elevate™ Nylon
The Elevate™ Carousel Set comprises six tools from the range with a rotating storage stand. Made from tough ABS plastic and with a non-slip rubber base, the carousel is perfect for storing on the kitchen worktop. Simply twist the top of the unit to rotate for easy tool selection.
Refund Policy
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.
Additional non-returnable items:
- Gift cards
- Downloadable software products
- Some health and personal care items
To complete your return, we require a receipt or proof of purchase.
Please do not send your purchase back to the manufacturer.
There are certain situations where only partial refunds are granted (if applicable)
- Book with obvious signs of use
- CD, DVD, software, video games that have been opened
- Any item not in its original condition, is damaged or missing parts for reasons not due to our error
- Any item that is returned more than 30 days after delivery
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at sales@incrediblegifts.co.za.
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately sale items cannot be refunded.
Exchanges (if applicable)
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at sales@incrediblegifts.co.za and send your item to: Incredible Gifts and Stationery, Unit 5 Musgrave Terrace, 446 Musgrave Road, Durban, KwaZulu-Natal, 4001, South Africa.
Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.
If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.
Shipping
To return your product, you should mail your product to: Incredible Gifts and Stationery, Unit 5 Musgrave Terrace, 446 Musgrave Road, Durban, KwaZulu-Natal, 4001, South Africa
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping may be deducted from your refund.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over ZAR 500, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.